With the Margerison-McCann vigorously tested Team Management approach, the remarkable way in which scientific research into the human mind can enhance our working lives      


A. Introduction

B. Learn how to take the guesswork out of team work

C. What is the key to unlocking the secrets of the team approach ?

D. Why is this training important ?

E. Where do we start ?

F. How does the Team Management approach compare to other well known tools ?

G. My Profile


Do you know what a great team looks like? Most of us don’t instinctively know what kind of role at work will release our potential. We can’t accurately “guess” our natural place on the Team Management Wheel, or understand fully why we feel energised by some jobs and weary about others. It takes time to find ourselves, get on the right career path and play a key part in the team that we’ll never want to leave.

It can be hard to understand and explain why some people get fulfilment and fun from their work and their team while others don’t. We don’t have a language to put our experience into words or a visual picture that makes it all clear. This is a problem which plagues many corporate teams, collocated or virtual, short-term project teams and/or multinational teams, across industry sectors in large private or public organizations.


At Cross-Cultural Synergies, we present an unparalleled and simple way of understanding the energies that drive successful performance - and happiness - at work. Together we will explore why some teams are highly successful whereas others with similar experience, skills and abilities fail. What makes the difference? Can we do anything about it? How can we tip the balance in favor of success?


Have you often found yourself vexed by these questions: What kind of work is most likely to energise me? Why do I feel motivated by some work and not by others?

Knowing the answers to these questions will help you and your teams to understand how to maximize personal potential, build high performing teams and take the guesswork out of teamwork.

I will introduce you to the Types of Work Model which defines the nature of work in a team. This is a well researched model of team effectiveness which shows the eight types of work that every team must undertake to deliver outstanding performance: Advising, Innovating, Promoting, Developing, Organising, Producing, Inspecting and Maintaining.  Linked to the practical realities of everyday work, you will begin to appreciate the benefits that different roles bring to the team, derive insight into addressing natural skews in your team profile and see why a team with the right balance is more likely to achieve success.


How can we predict performance?

If we can measure people’s work preferences, we can turn it into a powerful profiling tool to predict performance. By answering questions such as:

I will show you how your individual role preferences at work and that of your team members, combine to influence the outcome of your team efforts.


A blueprint for team management

By mapping your personal preferences onto the Types of Work Model, we can create a Team Management Wheel which gives a compelling visual of where the personal energies of each team member lies, and how they can work together to deliver outstanding results. Your team will gain new insights which helps them to value differences and see the benefits of multiple and complementary approaches which help people to link with each other in a straightforward way.




The main benefits of this training include:

  • Understanding how personal energies combine to create great teams
  • Using the Team Management Wheel to show how people work together to deliver results
  • Focusing on core strengths of the individual and what they bring to the team
  • Focusing on individual and team development within the context of concrete business goals
  • Building balanced teams and jump-starting broken teams to accelerate performance
  • Using with both new and established teams, and within management and leadership programmes to boost career development, team performance and innovative solutions


Your Personal Profile

After completing a validated 60-item questionnaire about your fundamental preferences in key areas of work, we will provide you with a personalised Team Management Profile (analyzed by proprietary software) that shows the strength and range of your preferences – your major preferred role and your related roles. This enables you to see your job and your career in a new light which is critical for personal development. I will offer you personalized feedback about your work preferences in the areas of leadership style, decision-making, use of information, problem solving and work relationships.

Balance of your Team Profile

Each team member’s profile can be mapped on the Team Management Wheel to produce a Team Map showing the range of preferences of the entire team. We help your team to see their strengths, diagnose their ‘blind spots’ and take corrective action in the areas of individual development as well as team development.

Linking Skills

Additionally I will show you how to easily develop linking skills to help your team members relate to those with different role characteristics, appreciate the value of diversity, handle conflicts and adopt appropriate behaviour for linking people, tasks and leadership. This helps your team to develop a better shared sense of mission and direction which enhances performance.

Secrets of effective team leadership

Using the Team Management Wheel as a blueprint, you will also derive valuable  insight into the 9 key success factors that form the basis of outstanding team work and inspiring team leadership that meets the needs and expectations of your customers, colleagues and key stakeholders. The common language and clear visual models used help you to apply your learning in a straightforward way.

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The Margerison-McCann approach incorporates both sociological aspects (e.g. group behaviour as a function of the task) and psychological factors (e.g. individual preferences and skills people bring to a team). The Myers-Briggs Type Indicator is an example of the psychological approach that focuses on individual personality whereas the Belbin theories are based on the sociological approach. Notable points of difference:

  • The TMP focuses on the individual at work which may be different to that in a social situation
  • Team Management Systems (TMS) frames feedback and discussion in terms of work preference (seen as dynamic and able to change over time) as opposed to personality which is considered to be a stable set of constructs.
  • The TMS approach is based on research into group processes ie. investigating the work that teams did rather than personality theory or psychology. The resultant framework has a foundation in work activities that are required for effective teamwork.

For more details of comparison, please ask me for a research paper.

Market tested and universally recognized

The Team Management Systems (TMS) today comprises an integrated suite of Profiling tools, with the Team Management Profile (TMP) as the starting point. Each tool explores a different aspect of how people operate in the work environment.  Together they offer multiple perspectives on people, teams and leadership at work.

TMS is now widely used throughout the world in both the public and private sectors. More than one million people have completed a Team Management Profile Questionnaire, in more than 160 countries. Its international success is testament to its unrivalled acceptance as a major tool for personal, team and organizational development.
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Having years of practical experience working with business, finance and technical professionals to improve their business communication skills and workplace performance, I also acquired insight into learning approaches that combine relevant content with effective delivery and training methodology to engage various learning styles. My training approach facilitates your teambuilding efforts and enhances performance all round, helping you achieve your organizational goals whilst differentiating your company from the competition.

Previous organizational experience includes working in the Malaysian upstream petroleum sector as well as developing business opportunities in the ASEAN region in the fields of energy insurance, building industry and perishable consumer goods.

I am an accredited user of the Team Management Profile (TMP), TMSDI and member of Developing People Internationally (DPI) network, York Associates.

To find out how I can help simplify your teambuilding efforts and take the guesswork out of building powerful teams, please contact me for a complimentary consultation.

Christina Kwok

CH-5432 Neuenhof, Switzerland


+ 41 (0)56 406 1803

+ 41 (0)79 308 4235


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